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Crisis Management in the Tourism Industry: Beating the Odds?
Contributor(s): Hosie, Peter (Editor), Pforr, Christof (Editor)

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ISBN: 0754673804     ISBN-13: 9780754673804
Publisher: Routledge
OUR PRICE: $180.50  

Binding Type: Hardcover - See All Available Formats & Editions
Published: February 2009
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Additional Information
BISAC Categories:
- Business & Economics | Industries - Hospitality, Travel & Tourism
Dewey: 647
LCCN: 2008040980
Series: New Directions in Tourism Analysis
Physical Information: 0.63" H x 6.14" W x 9.21" L (1.22 lbs) 268 pages
Features: Bibliography, Index, Maps
 
Descriptions, Reviews, Etc.
Publisher Description:
An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.
 
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