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Rethinking Public Service Delivery: Managing with External Providers 2012 Edition
Contributor(s): Alford, John (Author), O'Flynn, Janine (Author)

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 ISBN: 0230237959     ISBN-13: 9780230237957
Publisher: Red Globe Press
OUR PRICE: $57.70  

Binding Type: Paperback - See All Available Formats & Editions
Published: June 2012
Qty:
Temporarily out of stock - Will ship within 2 to 5 weeks

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Additional Information
BISAC Categories:
- Political Science | Public Affairs & Administration
- Political Science | Public Policy - General
- Political Science | American Government - Executive Branch
Dewey: 351
LCCN: 2012012276
Series: Public Management and Leadership
Physical Information: 0.8" H x 5.4" W x 8.4" L (0.90 lbs) 328 pages
Features: Bibliography, Index, Table of Contents
 
Descriptions, Reviews, Etc.
Publisher Description:
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award

Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
 
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