The Experience: How to Wow Your Customers and Create a Passionate Workplace Contributor(s): Arussy, Lior (Author) |
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ISBN: 0123954932 ISBN-13: 9780123954930 Publisher: CRC Press
Binding Type: Paperback - See All Available Formats & Editions Published: January 2002 |
Additional Information |
BISAC Categories: - Business & Economics | Customer Relations - Business & Economics | Motivational - Technology & Engineering | Telecommunications |
Dewey: 658.812 |
Physical Information: 0.28" H x 5.5" W x 8.5" L (0.35 lbs) 128 pages |
Descriptions, Reviews, Etc. |
Publisher Description: 'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' -- Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m |
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