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Management by Measurement: Designing Key Indicators and Performance Measurement Systems 2007 Edition
Contributor(s): Franceschini, Fiorenzo (Author), Galetto, Maurizio (Author), Maisano, Domenico (Author)

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 ISBN: 354073211X     ISBN-13: 9783540732112
Publisher: Springer
OUR PRICE: $104.49  

Binding Type: Hardcover - See All Available Formats & Editions
Published: August 2007
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Annotation:

A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep a oenormativea effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that a oemagic rulesa to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.
Additional Information
BISAC Categories:
- Business & Economics | Strategic Planning
- Technology & Engineering | Industrial Engineering
- Business & Economics | Operations Research
Dewey: 650
LCCN: 2007931051
Physical Information: 0.63" H x 6.14" W x 9.21" L (1.18 lbs) 242 pages
Features: Bibliography, Illustrated
 
Descriptions, Reviews, Etc.
Publisher Description:

A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep "normative" effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that "magic rules" to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.
 
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