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THE READING WAREHOUSE
TERMS OF SERVICE

The Reading Warehouse, Inc.

P.O. Box 41328

North Charleston, SC 29423

Toll-Free 866-391-7323

customerservice@thereadingwarehouse.com

 

Welcome to the website of The Reading Warehouse, Inc., located at thereadingwarehouse.com (hereinafter “We”, “Us”, “Our”).  We thank You (any visitor to Our web site and hereinafter "You" or "Your") for visiting Our site and considering Our products and services

 

By using Our site or by checking the sign-in or other buttons which state “By checking the button below You agree to the thereadingwarehouse.com Terms of Service and Privacy Policy, "; You hereby agree to the terms and conditions of this Terms of Service (hereinafter “Agreement”) which, along with the consideration of the mutual promises You and We make to each other, then becomes a binding contract between You and Us.

 

PRIVACY POLICY

Our Privacy Policy is located here and is hereby incorporated into this Agreement by reference.  Please review the Privacy Policy to understand Our policies.

USER NAME AND PASSWORDS

You hereby agree that You are responsible for all actions taken under Your User Name and Password.  Please remember it is Your responsibility to keep this data secure and You hereby agree that We are not liable for any loss or damage arising from Your failure to keep Your password secure.  Further, You agree to immediately notify Us of any unauthorized use of Your password or any breach of security.

PURCHASES

 

We provide schools and teachers with a one stop source for booksWe have the lowest prices on school bulk book orders, and We will beat any legitimate book bid. Fax or email us your lowest book bid from one of our competitors and we will beat their price. No other book company offers this guarantee.  Click Here for complete details.

 

To place an immediate order, simply click on the product to view its description and click to add this item to Your shopping cart.  Payment may be made online or by phone with a Discover, MasterCard, Visa or American Express credit card. 

 

You may also submit a purchase order or have Us produce a quote using our checkout pages.  You may also fax Your order to Us at 866-546-2544.

 

Our goal is to ship Your order in full as quickly as possible.  All of Our products are usually in stock; however, occasionally a product that You order will be out of stock.  In such cases, We will charge you for the items that are in stock and ship them out.  When the back-ordered item becomes available, We will charge your credit card and ship it out.

 

Library Processing

 

We are proud to offer Library Processing for Your school or library's order.  We provide a link to Our Library Processing Quick Form on Our web site.  When You have completely filled out the form, You will be allowed into our Library Processing area to begin selecting Your books and placing them in Your shopping cart. Note that Your Library Processing shopping cart is separate from the shopping cart attached to Your regular account.

 

After We receive Your Quick Form, the approval process will take 7-10 business days. This is necessary to ensure that We have thoroughly inspected Your Quick Form and verified all the information contained in it.

 

Once Your Library Processing Quick Form is approved, You will receive a notification e-mail message from Us telling You that You have been approved and that You may then begin placing Your actual orders. You may not 'checkout' an order until Your form has been approved.

 

We use e-mail to keep You informed about the status of Your Library Processing orders.  Whenever You place an order with Us, MARC records will automatically be selected for all of the titles You purchased.  After Your order is complete You will receive an e-mail message from Us that Your MARC records are ready to download.

 

Please review the Library Processing section on Our Web site to see current options and pricing for Your school or library's order.

 

Other Products

 

We are more than just a bookstore.  We also offer a variety of DVD's and CD's, a Bargain Bin, Bargain Boxes, Foreign Language Materials, Small and Large Book Fairs in a Box and more on Our Web site.  Simply click through to these pages on Our web site to learn more about and purchase these Other Products through our secure shopping cart.

 

We Want To Help You Select The Right Product For Your Needs. 

 

If You need more information about a product, please contact Us by calling us toll free at 866-391-7323 or by using the live customer support chat feature found in the top right corner of every web site page.

 

MONEY BACK GUARANTEE AND RETURN POLICY:

 

Before returning any merchandise, pleases contact us at: customerservice@thereadingwarehouse.com for detailed instructions.

 

We can process returns and refunds only for items directly purchased from and fulfilled by Us.  Returned items must be shipped prepaid and received in resalable condition. We will only accept returns on items shipped in error or damaged in transit. Returns must be returned within 15 days of receiving the item.  If the wrong book was shipped in error the Shipping cost may be waived.  On items of 2 to 19 units a 10% restocking fee may be deducted from the refund amount.

 

In most cases, We will issue a refund in the same form of payment originally used.

 

Bulk rate orders of 20 or more copies are not eligible for return.  Due to our everyday discount and special pricing on bulk PO orders we cannot accept returns.

 

All items purchased from The Reading Warehouse.com are made pursuant to a shipment contract.  This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Any returns on a purchase order will cancel any Reading Rewards applied to that purchase order.

 

TRADEMARKS

We have a registered trademark in the name The Reading Warehouse and our logo.

 

COPYRIGHT

As indicated by the notice on the bottom of Our Home Page, We claim a copyright to the contents of this website.

 

DIGITAL MILLENNIUM COPYRIGHT ACT

As provided for in the Digital Millennium Copyright Act; if You feel any content on this website violates Your copyrights please contact Our designated agent:

Todd Hohensee

The Reading Warehouse Inc.

PO Box 41328

North Charleston, SC 29423

toddh@trwemail.com

 

by email or regular U.S. mail with the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site is covered by a single notification, a representative list of such works at that site.

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.

  4. Information reasonably sufficient to permit the service provider to contact You, such as an address, telephone number, and, if available, an electronic mail address at which You may be contacted.

  5. A statement that You have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

  6. A statement that the information in the notification is accurate, and under penalty of perjury, that You are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Once We have received Your complaint We will:

  1. Remove or disable the identified infringing material (but maintain a copy for later use);

  2. Promptly notify the subscriber with a copy to the complaining party that We have removed or disabled access to the material; and

  3. We will inform the subscriber that they may submit a counter-notification regarding the claimed infringing material.

Counter Notification - To be effective under this subsection, a counter notification must be a written communication provided to the service provider's designated agent by email or regular U.S. mail that includes substantially the following:

  1. A physical or electronic signature of the subscriber.

  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.

  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.

  4. The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the subscriber’s address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the counter notification or an agent of such person.

Upon receipt of a counter notification We will promptly provide the complaining party with a copy of the counter notification, and inform that person that We will replace the removed material and cease disabling access to it not less than 10, nor more than 14, business days following receipt of the counter notice, unless Our designated agent first receives notice from the person who submitted the notification that such person has filed an action seeking a court order to restrain the subscriber from engaging in infringing activity relating to the material on the service provider's system or network.

USING GOOD CITIZENSHIP ON THE WEB

You understand and agree that You will not:

1.    Use Our website to post, upload or transmit any content that is patently offensive, vulgar, unlawful, threatening, defamatory, abusive, tortuous, obscene, libelous, illegal, hateful, harmful, harasses or advocates harassment of another person, invasive of another person’s privacy, exploitive of people in a sexual or violent manner, racially, ethnically or otherwise objectionable or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.

2.    Impersonate another person;

3.    Stalk or otherwise harass another; or harm a minor in any way.

4.    Promote commercial activities and/or sales such as contests, sweepstakes, barter, or advertising except as provided by the functionality of the site.

5.    Post, upload or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, unsolicited mass mailing, chain letters, or pyramid schemes.

6.    Promote an illegal or unauthorized copy of another person’s copyrighted work.

7.    Upload, post, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

8.    Use software that automatically creates user identities.

9.    Intentionally or unintentionally violate any applicable local, state, national or international law.

10. Post inaccurate or misleading information.

11. Solicit money from any poster.

You understand and agree that You are solely responsible for Your interactions with other visitors and that We reserve the right, but have no obligation, to monitor disputes between You and other visitors.  Finally, We may delete data and posts which violate this Agreement; or delete data for any reason or for no reason based on Our sole discretion.

 

WARRANTIES

OUR SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.  YOU EXPRESSLY AGREE THAT USE OF ANY SERVICE OFFERED BY US IS AT YOUR SOLE RISK.  TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.   WE DO NOT MAKE ANY WARRANTY THAT OUR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT ANY SERVICE OFFERED BY US WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY SERVICE OFFERED BY US OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY SERVICE OFFERED BY US.  YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF ANY SERVICE OFFERED BY US IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.  WE DO NOT MAKE ANY WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH US OR FROM ANY SERVICE OFFERED BY US OR ANY TRANSACTIONS ENTERED INTO BY USE OF OR THROUGH ANY SERVICE OFFERED BY US.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR THROUGH ANY SERVICE OFFERED BY US, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL WE OR OUR PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PHYSICAL INJURY OR DEATH, RESULTING FROM THE USE OR THE INABILITY TO USE ANY SERVICE OR GOODS OFFERED BY US, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH ANY SERVICE OFFERED BY US, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  YOU ALSO AGREE THAT WE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU, OR TO ANYONE, FOR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR ARISING FROM USE OF ANY SERVICE OFFERED BY US.  IF YOU ARE DISSATISFIED WITH ANY SERVICE OFFERED BY US YOUR EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE WITHOUT REFUND OF ANY KIND WHATSOEVER.

 

INDEMNIFICATION

You hereby warrant that You will not use the information provided by Us in violation of any State or Federal law.  Further, You agree to indemnify, defend, and hold Us harmless, as well as holding harmless Our parents, subsidiaries, affiliates, officers, directors, employees, agents, and suppliers, and their respective affiliates, officers, directors, employees, and agents, from any claim, action, demand, or damage, including reasonable attorney's fees, made by any third party or governmental agency arising out of or related to Your use of any service offered by Us or Your violation of this Agreement, including without limitation, claims or suits for libel, violation of rights of privacy or publicity, interference with property rights, trespass, violations of Federal or State Law, patent infringement or plagiarism.  We may, at Our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by You. The assumption of such defense or control by Us, however, shall not excuse any of Your indemnity obligations.

FORCE MAJEURE

We shall not be liable for delays or nonperformance of this Agreement caused by strike, fire or accidents, nor shall We be liable for delay or nonperformance caused by lack of availability of materials, fuel or utilities or for any other cause beyond Our control.

ASSIGNMENT

You may not assign the rights or obligations under this Agreement.

 

INTENDED FOR USERS OVER 18

 

Our services are available and may only be used by individuals who are 18 years of age and older who can form legally binding contracts under applicable law.  You represent and warrant that You are at least 18 years old and that all registration information You submit is accurate and truthful.  You agree to comply with all local laws regarding online conduct and acceptable content.

 

ENTIRE AGREEMENT

Except as modified or supplemented by a writing executed by both parties, the Terms and Conditions described herein are the only representations, warranties, and understandings between the Parties with respect to the products and/or services described herein.

DISPUTES

In the event of a dispute, You agree to attempt to resolve the dispute by contacting Us at customerservice@thereadingwarehouse.com prior to taking any other action.  Failure to contact Us to attempt a dispute resolution prior to taking any other action will result in a breach of this Agreement by You.  This Agreement and Your use of Our web site are governed by the laws of the State of South Carolina, and the courts of general jurisdiction located within Charleston CountySouth Carolina, will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning this Agreement or any other controversy between You and Us.  You hereby waive any right to a trial by jury in the event of any controversy or claim relating to this Agreement.  In addition to the foregoing, in the event of any breach or violation of this Agreement, We shall be entitled to enforce all of Our legal remedies for the breach or wrongful activity including, but not limited to, seeking actual damages, the maximum amount of statutory damages under applicable statutes and Acts, profits, treble damages, and attorneys’ fees and costs.  These remedies and damages are in addition to the monetary payments described above and/or any amounts otherwise due under this Agreement.

SEVERABILITY

If any provision, or portion thereof, of this Agreement is held by a court of competent jurisdiction to be invalid under any applicable statute or rule of law, You and We agree that such invalidity shall not affect the validity of the remaining portions of this Agreement and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provisions.

HEADINGS

The headings of this Agreement are for convenience only and shall not be used to construe the meaning of this Agreement.

AGREEMENT UPDATES

This Agreement is effective as of August 24, 2017.  We reserve the right to revise this policy from time to time without prior notice.  You will be notified of any material changes in Our Terms of Service either by email or by a conspicuous posting on Our Web site.