What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back Contributor(s): Yates, Jon (Author) |
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ISBN: 0062009885 ISBN-13: 9780062009883 Publisher: William Morrow & Company
Binding Type: Paperback - See All Available Formats & Editions Published: December 2011 |
Additional Information |
BISAC Categories: - Reference | Consumer Guides - Reference | Questions & Answers |
Dewey: 381.34 |
LCCN: 2010053596 |
Physical Information: 0.8" H x 5.3" W x 7.9" L (0.45 lbs) 272 pages |
Features: Bibliography, Index, Price on Product |
Review Citations: Kirkus Reviews 11/15/2011 Library Journal 01/01/2012 pg. 119 |
Descriptions, Reviews, Etc. |
Publisher Description: "Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it." "Jon Yates gives consumers a great primer on how to solve their own customer service problems." Jon Yates, the Chicago Tribune's popular "Problem Solver," offers eminently practical, money-saving advice on how to become your own consumer advocate. What's Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations--What's Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast |
Contributor Bio(s): Yates, Jon: - Jon Yates grew up in Ames, Iowa, and began his newspaper career in Iowa City. He briefly covered Congressman Sonny Bono for the Palm Springs Desert Sun and was a crime reporter at the Nashville Tennessean. He lives in Oak Park, Illinois, with his wife, two kids, and eighty-pound mutt. |
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