The Fine Art of the Big Talk: How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work Contributor(s): Fine, Debra (Author) |
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ISBN: 1401302343 ISBN-13: 9781401302344 Publisher: Hachette Books
Binding Type: Hardcover - See All Available Formats & Editions Published: January 2008 Annotation: In this guidebook for anyone who has worried over how to approach a tough conversation in the workplace, Fine teaches readers how to actively identify and tailor communications to a specific audience, identify potential sources of conflict, and demonstrate a willingness to explore all options. |
Additional Information |
BISAC Categories: - Business & Economics | Business Communication - General - Family & Relationships | Conflict Resolution - Business & Economics | Reference - General |
Dewey: 658.45 |
LCCN: 2009289671 |
Age Level: 18-17 |
Grade Level: 13-12 |
Physical Information: 0.9" H x 5.7" W x 8.6" L (1.00 lbs) 256 pages |
Features: Dust Cover, Price on Product, Price on Product - Canadian, Table of Contents |
Review Citations: Publishers Weekly 11/05/2007 pg. 57 |
Descriptions, Reviews, Etc. |
Publisher Description: We all know what it's like to put off an important conversation at work -- whether asking for a raise or promotion, or telling an employee that there's a problem with his or her performance. Now Debra Fine, conversation and communication guru, shows us how to come out on top of those dreaded office chats -- and how to achieve what we want in each situation. Debra includes specific advice on exactly what to say, when to say it, and what body language to use to achieve the desired results. Learn how to:
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