Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Library Edition Contributor(s): Michelli, Joseph A. (Author), Michelli, Joseph A. (Read by) |
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ISBN: 1480595748 ISBN-13: 9781480595743 Publisher: Brilliance Audio
Binding Type: Compact Disc - See All Available Formats & Editions Published: December 2015 * Out of Print * |
Additional Information |
BISAC Categories: - Business & Economics | Development - General - Business & Economics | Customer Relations |
Physical Information: 1" H x 6.5" W x 6.2" L (0.65 lbs) |
Features: Price on Product, Unabridged |
Descriptions, Reviews, Etc. |
Contributor Bio(s): Michelli, Joseph A.: - Joseph A. Michelli is an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on the New York Times, Wall Street Journal, and USA Today bestseller lists. |
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