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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Library Edition
Contributor(s): Michelli, Joseph A. (Author), Michelli, Joseph A. (Read by)

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ISBN: 1480595748     ISBN-13: 9781480595743
Publisher: Brilliance Audio
OUR PRICE: $50.97  

Binding Type: Compact Disc - See All Available Formats & Editions
Published: December 2015
* Out of Print *
Additional Information
BISAC Categories:
- Business & Economics | Development - General
- Business & Economics | Customer Relations
Physical Information: 1" H x 6.5" W x 6.2" L (0.65 lbs)
Features: Price on Product, Unabridged
 
Descriptions, Reviews, Etc.

Contributor Bio(s): Michelli, Joseph A.: - Joseph A. Michelli is an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on the New York Times, Wall Street Journal, and USA Today bestseller lists.
 
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