Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters 2013 Edition Contributor(s): Varcasia, Cecilia (Author) |
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ISBN: 1137286172 ISBN-13: 9781137286178 Publisher: Palgrave MacMillan
Binding Type: Hardcover - See All Available Formats & Editions Published: October 2013 |
Additional Information |
BISAC Categories: - Language Arts & Disciplines | Communication Studies - Language Arts & Disciplines | Linguistics - Sociolinguistics |
Dewey: 302.224 |
LCCN: 2013016577 |
Physical Information: 0.7" H x 5.5" W x 8.6" L (0.90 lbs) 181 pages |
Features: Bibliography, Illustrated, Index, Table of Contents |
Descriptions, Reviews, Etc. |
Publisher Description: This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration. |
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