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Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters 2013 Edition
Contributor(s): Varcasia, Cecilia (Author)

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ISBN: 1137286172     ISBN-13: 9781137286178
Publisher: Palgrave MacMillan
OUR PRICE: $52.24  

Binding Type: Hardcover - See All Available Formats & Editions
Published: October 2013
Qty:
Additional Information
BISAC Categories:
- Language Arts & Disciplines | Communication Studies
- Language Arts & Disciplines | Linguistics - Sociolinguistics
Dewey: 302.224
LCCN: 2013016577
Physical Information: 0.7" H x 5.5" W x 8.6" L (0.90 lbs) 181 pages
Features: Bibliography, Illustrated, Index, Table of Contents
 
Descriptions, Reviews, Etc.
Publisher Description:
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
 
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