Crisis, Issues and Reputation Management: A Handbook for PR and Communications Professionals Contributor(s): Griffin, Andrew (Author) |
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ISBN: 0749469927 ISBN-13: 9780749469924 Publisher: Kogan Page
Binding Type: Paperback - See All Available Formats & Editions Published: April 2014 Click for more in this series: PR in Practice |
Additional Information |
BISAC Categories: - Business & Economics | Public Relations - Business & Economics | Management - General - Business & Economics | Decision Making & Problem Solving |
Dewey: 659.2 |
LCCN: 2014002589 |
Series: PR in Practice |
Physical Information: 0.59" H x 6.14" W x 9.21" L (0.88 lbs) 280 pages |
Features: Bibliography, Index, Price on Product |
Descriptions, Reviews, Etc. |
Publisher Description: Corporate leaders acknowledge that reputation is their most important asset. But, is reputation properly understood, proactively managed and protected from potentially damaging issues and crises? Andrew Griffin looks at where the risks to reputation come from and shows how organizations can predict, prevent and prepare. He provides guidance on how to devise issue-resolution strategies, respond to fast-moving crises and recover reputation. Drawing on a diverse range of case studies the book provides practical advice as well as insight and analysis. An experienced specialist in strategy and crisis management, Griffin argues that crises and issues need careful communication strategies, but also creative decision-making, effective team-work, and decisive leadership. |
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