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Business Process Management: Profiting from Process
Contributor(s): Burlton, Roger (Author)

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 ISBN: 0672320630     ISBN-13: 9780672320637
Publisher: Sams Publishing
OUR PRICE: $38.25  

Binding Type: Paperback - See All Available Formats & Editions
Published: May 2001
* Out of Print *

Annotation: Learn the concepts and transform your business!
  • See why process management is an inevitable trend that won't go away.
  • Understand why relationship management needs effective processes to work.
  • Define your stakeholders and determine their needs.
  • Discover what other organizations have done to manage processes successfully.
  • Explore a complete framework for managing business, process, and human change.
  • Apply your knowledge to manage process projects effectively and efficiently.
  • Learn what to do and what to avoid in every step.
  • Develop processes to align technology, organization, and facility transformation.
  • Gain cross-organizational acceptance of process and personal change.
  • Anticipate objections and proactively manage stakeholder concerns.
Additional Information
BISAC Categories:
- Business & Economics | E-commerce - General (see Also Computers - Electronic Commerce)
- Business & Economics | Entrepreneurship
- Computers | Electronic Commerce (see Also Headings Under Business & Economics - E-comme
Dewey: 658.404
LCCN: 00111738
Physical Information: 0.96" H x 7.35" W x 9.08" L (1.50 lbs) 416 pages
Features: Illustrated, Index, Price on Product, Table of Contents
 
Descriptions, Reviews, Etc.
Publisher Description:

While companies realize the need for change, they have not yet developed clear implementation strategies. This book guides managers and NBA-seekers through the transition from the traditional offline ways of doing business to incorporating e-commerce and the Internet as a business tool to interact and transact. Topics include: business cycles and rules; globalization; corporate consolidation; stakeholder communication; value chains; knowledge management; and organizational structures.

 
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