Shut Up and Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners Contributor(s): Friedman, Karen (Author) |
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ISBN: 0313385858 ISBN-13: 9780313385858 Publisher: Praeger
Binding Type: Hardcover - See All Available Formats & Editions Published: October 2010 |
Additional Information |
BISAC Categories: - Language Arts & Disciplines | Communication Studies - Business & Economics | Business Communication - General |
Dewey: 658.45 |
LCCN: 2010031842 |
Physical Information: 1.2" H x 6.5" W x 9.3" L (1.30 lbs) 280 pages |
Features: Bibliography, Dust Cover, Index, Table of Contents |
Review Citations: Reference and Research Bk News 02/01/2011 pg. 112 |
Descriptions, Reviews, Etc. |
Publisher Description: In today's high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemails, blogs, tweets, video conference calls, and remote meetings. But one thing is still exactly the same as in the old days: there are effective and ineffective ways to express yourself. All business professionals need to know how to communicate clearly, concisely, and passionately if they want their intended message to impact others. Shut Up and Say Something shows readers how to convincingly communicate their expertise in any business situation. This book demonstrates how to condense complicated concepts, minimize communication mistakes, avoid misinterpretation, convey vision, and quickly influence decision makers. Strategies for expressing yourself succinctly and clearly, dodging loaded questions, thinking fast on your feet, humanizing inscrutable information, and using humor to engage an audience are examples of the topics covered. The importance of prioritizing outcomes is emphasized throughout the book. |
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